Legal notice

We practise law in the UK through Freshfields Bruckhaus Deringer LLP, a limited liability partnership registered in England and Wales with registered number OC334789 and registered office at 100 Bishopsgate, London EC2P 2SR.

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Contacts

Information required to contact the UK offices of Freshfields Bruckhaus Deringer can be found under Contact Us.

Service provider

This internet site is provided by Freshfields Bruckhaus Deringer.

Professional rules

Freshfields Bruckhaus Deringer LLP is authorised and regulated by the Solicitors Regulation Authority (SRA) (SRA no. 484861) and is subject to the SRA Standards and Regulations. Information on the SRA’s Standards and Regulations, including the SRA Principles, Firm and Solicitors’ Codes of Conduct and arrangements regarding reporting concerns can be found at www.sra.org.uk. These regulations should be read in conjunction with the various legislative instruments of the UK Parliament (to which the regulations make reference) which also govern the conduct of the firm. 

A list of the members (and of the non-members who are designated as partners) of Freshfields Bruckhaus Deringer LLP and their qualifications is available for inspection at its registered office, 100 Bishopsgate, London EC2P 2SR. Any reference to a partner means a member, or a consultant or employee with equivalent standing and qualifications, of Freshfields Bruckhaus Deringer LLP or any associated firms or entities. 

All partners practising in Freshfields Bruckhaus Deringer LLP's UK offices are registered with the SRA as Solicitors of the Senior Courts of England and Wales or Registered Foreign Lawyers. For further information on our people and their professional qualifications, please see our Find a Lawyer section. 

Trainees working for Freshfields Bruckhaus Deringer LLP's UK offices may be held out as Trainee Solicitors, Trainee Associates (non-solicitors) or Legal Associates (non-solicitors).

Financial services 

We are not authorised by the Financial Conduct Authority. However, we are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance distribution activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the SRA. This register can be accessed via the Financial Conduct Authority website at www.fca.org.uk/firms/financial-services-register.

If we provide a service which includes the carrying on of an insurance distribution activity, we will do so as an ancillary insurance intermediary. However, where we do carry on insurance distribution activities, ordinarily these are limited to arranging contracts of insurance. 

We can also undertake certain activities in relation to other investments which are limited in scope and incidental to our legal services or which may reasonably be regarded as a necessary part of our legal services.

Professional indemnity insurance

Our participating insurers are QBE Europe SA NV and QBE UK Limited (both of 30 Fenchurch St, London, EC3M 3BD) under policy number FINPL2350141. The firm’s compulsory professional indemnity insurance cover extends to acts or omissions arising out of the firm’s professional business wherever in the world they occur. Additional insurance is provided by multiple different insurers, including various underwriters at Lloyd’s, London, and other commercial professional indemnity insurers.

Price transparency disclosure

Costs information about our services in connection with the representation of employers in defending claims for unfair dismissal in the Employment Tribunal in England and Wales is available here.

Complaints

We are committed to providing the highest quality of service. If you are a client and you have any concerns or complaints about any of the services we provide to you, we would like to discuss them with you and try to resolve them as soon as possible. Initially, we suggest that you contact the person responsible for the particular matter. However, if you do not want to do that or if your discussions with that person do not resolve your issues, then the firm has a complaints procedure, a copy of which is available to clients on request.

If the matter is still not resolved at the conclusion of our complaints process, you may be entitled to apply to the court for an assessment of a bill under Part III of the Solicitors Act 1974 and/or to ask the Legal Ombudsman of England and Wales (LeO) to consider your complaint. Normally you would need to contact the LeO:

• within six months of the conclusion of our complaints process; and
• no more than one year from the date of act/omission; or
• no more than one year from when you should reasonably have known there was cause for complaint.

You can contact the LeO by telephone on 0300 555 0333 (or +44 121 245 3050, if calling from outside the UK), by email at enquiries@legalombudsman.org.uk or by post at PO Box 6167, Slough, SL1 0EH. Details about eligibility to complain to the LeO and further information on the procedures involved can be found at www.legalombudsman.org.uk.

If you have concerns about our behaviour you can raise these directly with the SRA. Further information is available at www.sra.org.uk/consumers/problems/report-solicitor/.

Value Added Tax Identification Number

243 479 253